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Understanding the intricacies of the DHEC 3714 form, known as the Best Chance Network Case Management Intake Form, is essential for healthcare professionals involved in the referral process for cancer screening and follow-up care in South Carolina. This form plays a pivotal role in connecting patients with the Best Chance Network (BCN) by ensuring their case is handled efficiently and supportively right from the outset. It includes crucial sections for the patient's personal information, referral source, tests results relevant to cancer diagnosis codes, and instructions for follow-up care, making it a comprehensive tool for case management. Detailed instructions guide the referrer on how to complete each section, ensuring clarity in communication between the referring facility and BCN case management staff. The form also emphasizes the importance of coordinating with Medicaid and the option for involvement from social workers, underscoring the holistic approach taken towards patient care. Filing and office mechanics are also addressed, highlighting the process of handling, retaining, and eventually destroying the records in compliance with privacy and health record management standards. Through concise item-by-item instructions, the DHEC 3714 form facilitates a streamlined referral process to the BCN, enabling timely and appropriate care for patients at risk or diagnosed with cancer.

Document Example

Best Chance Network

Case Management Intake Form

(Use this form to fax a referral to SC DHEC BCN PA Line 1-866-297-6814)

Last Name:

 

 

 

 

 

 

 

 

First Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MI:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

City:

 

 

 

 

 

 

State:

 

 

 

Zip:

 

 

 

County:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SSN#:

 

 

 

 

 

 

 

 

Patient's Home Phone #:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Patient's Work Phone #:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Referral Source: BCN

 

 

 

 

Referring Facility:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Referred by:

 

 

 

 

 

 

 

Phone #:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Person making referral)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Doctor's Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DOB:

 

 

 

 

 

Race:

 

 

 

 

Marital Status:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Emergency Contact: Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Relationship to Client:

 

 

 

Home Phone #:

 

 

 

 

 

 

 

Work Phone #:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Test Results: (Referral to Discipline, Orders)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Results

 

 

 

 

 

 

 

ICD 9 Code

 

Date

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.

Abnormal Breast Exam

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

796.4

 

 

 

 

 

 

 

2.

Mammogram-ACR Code 4 (Suspicious)

 

 

 

 

 

 

 

793.80

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Mammogram-ACR Code 5 (Highly Suggestive Malignancy)

 

 

 

 

 

 

 

793.89

 

 

 

 

 

 

 

4.

Breast Ultrasound-ACR Code 4 or 5, Solid Mass

 

 

 

 

 

 

 

611.72

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5.

Fine Needle Cyst Aspiration-

a. Indeterminant

 

 

 

 

 

 

 

610.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

b. CIS

 

 

 

 

 

 

 

233.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

c. Malignant Cells

 

 

 

 

 

 

 

174.9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  6. 

Pap Smear-Atypical Glandular Cells of Undetermined Signiicance (AGUS) 

795.00

 

 

 

 

 

 

 

7.

LSIL Pap Smear Low-Grade Squamous Intraepithelial Lesion

 

 

 

 

 

 

 

795.03

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8.

Pap Smear-High Grade SIL (HGSIL)

 

 

 

 

 

 

 

795.04

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9.

Pap Smear-Squamous Cells of Carcinoma/Adenocarcinoma

 

 

 

 

 

 

 

233.1

 

 

 

 

 

 

 

10. 

Pap Smear-Atypical Squamous Cells of Undetermined Signiicance-can not

 

 

 

 

 

 

 

 

 

 

 

exclude High Grade SIL (ASC-H).

 

 

 

 

 

 

 

795.02

 

 

 

 

 

 

 

11.Positive HPV DNA Test. (only if Pap Smear result is Atypical Squamous

Cells of Undetermined Signiicance(ASCUS) - do not refer if Pap result is

 

negative)

 

 

 

 

 

 

795.05

 

 

 

12. Pelvic Exam-Suspicious for Cervical Cancer

 

 

 

616.0

 

 

 

Comments:

 

 

 

 

 

 

 

 

 

 

 

 

Missed Follow-Up Appt.

Refused Referral

Unable to Contact

 

 

 

Late Referral for Incomplete Follow-up

 

 

Follow-up Referral: Follow-up Facility:

 

 

 

 

Phone #:

 

 

 

Purpose of Follow-up Referral:

 

 

 

 

 

 

 

Date of Appointment:

 

 

Medicaid Coverage Effective Date:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Would you like the social worker to contact you before seeing the client?

Yes

 

No

 

 

 

 

 

 

 

 

 

 

 

 

BCN Staff taking referral:

 

 

 

 

 

 

Date:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHEC 3714 (10/2012)

SOUTH CAROLINA DEPARTMENT OF HEALTH AND ENVIRONMENTAL CONTROL

Instructions for Completing the

Best Chance Network

Case Management Intake Form

DHEC 3714

Purpose: This form is to be used as an intake form for the BCN staff in order to complete a referral for BCN case man- agement services. The case managers will use the form for identifying the reason for the referral and to supply support- ive and identifying information. The appropriate district/county staff will also use the form for entering the BCN client in the Novius system.

Item by Item Instructions: In the irst box complete the identifying data for the BCN client being referred for case management services.

In the second box complete the blank for the referring facility (physician’s ofice), enter the name of the person faxing in the referral and the phone number where you can be reached.

In the third box complete the remaining identifying information as requested.

Test Results: Circle the number by the appropriate diagnosis and then give the date the test was completed.

Comments: Give additional information that might help the case manager in providing services for the client. Mark the appropriate box(s) for the items listed.

Follow-up Referral: Write the name of the follow-up referral facility and phone number. Then complete the reason for the follow-up referral and the date of the appointment.

Medicaid Coverage Effective Date: Complete date that Medicaid is effective if known.

Mark the appropriate box, Yes or No, for request for social worker to contact the referring person prior to seeing the client.

Person Receiving Referral: The appropriate BCN staff receiving the referral needs to sign their name. All referrals must be signed by the staff who receives and processes the referral.

Date: Put the date that the referral was received and faxed to the social worker/case manager.

Ofice Mechanics and Filing: The original and three copies of this form are kept in different ofices.  The BCN staff member keeps a copy in a notebook in their ofice.  The Case Management program coordinator housed in Home Health keeps a copy in her ofice and the BCN Quality Management Coordinator keeps the original in the BCN ofice.  Appropri-

ate personnel will keep all three of these under lock with limited access. These forms will have a retention schedule of

one year and should be shredded at the end of that year. A copy of the referral also goes to the appropriate district social worker/case manager. This form should be iled and retained in the clinical record in accordance with standards of the

Comprehensive Health Record User’s Manual and Home Health guidelines.

DHEC - 3714 (10/2012)

Form Properties

Fact Detail
Form Name and Number Best Chance Network Case Management Intake Form, DHEC 3714
Purpose Used for intake to complete a referral for BCN case management services
Governing Law(s) Under the jurisdiction of the South Carolina Department of Health and Environmental Control (SC DHEC)
Instruction for Use Includes specific instructions for completing identifying data for the referral, test results, comments, follow-up referral details, Medicaid coverage effective date, and request for social worker contact
Filing Requirement Requires the original and three copies to be kept under lock with limited access; retained according to a one-year retention schedule before shredding, in line with the Comprehensive Health Record User’s Manual and Home Health guidelines

Guide to Writing Dhec 3714

Completing the DHEC 3714 form is a critical step in facilitating timely case management services through the Best Chance Network. This document requires attention to detail as it involves providing essential information regarding the patient's condition and needs. To ensure the process is handled correctly, follow these outlined steps, which will assist in the seamless transmission and processing of the referral.

  1. In the first section, input the patient's Last Name, First Name, MI (middle initial), Address, City, State, Zip code, County, SSN# (Social Security Number), Patient's Home Phone #, and Patient's Work Phone #.
  2. For the Referral Source, specify the BCN Referring Facility, including the Referral by name and Phone # of the person making the referral.
  3. Under the Doctor's Name, fill in the patient's DOB (Date of Birth), Race, and Marital Status.
  4. Provide an Emergency Contact, including Name, Relationship to Client, Home Phone #, and Work Phone #.
  5. In the Test Results section, circle the appropriate diagnosis number and record the associated Date next to each test performed. Indicate if any of the following were found: Abnormal Breast Exam, various Mammogram and Ultrasound results, Fine Needle Cyst Aspiration outcomes, Pap Smear findings, or Positive HPV DNA Test.
  6. In the Comments section, add any additional information that could help the case manager. Check any boxes that apply, such as Missed Follow-Up Appt., Refused Referral, Unable to Contact, etc.
  7. Provide details of the Follow-up Referral, including the Follow-up Facility name, Phone #, Purpose of Follow-up Referral, and Date of Appointment.
  8. If known, enter the Medicaid Coverage Effective Date.
  9. Indicate whether you would like the social worker to contact you before seeing the client by marking Yes or No.
  10. The section labeled Person Receiving Referral should be signed by the BCN staff member taking the referral.
  11. Lastly, ensure the Date the referral was received and faxed to the social worker/case manager is recorded at the bottom of the form.

Once the form is completed and checked for accuracy, fax it to the SC DHEC BCN PA Line at 1-866-297-6814. The original and three copies of the form are to be distributed and filed according to the specified office mechanics to ensure a coordinated approach in handling the referral. Proper completion and filing of this form are vital for ensuring the patient receives the necessary care coordination in a timely manner.

Understanding Dhec 3714

What is the DHEC 3714 form used for?

The DHEC 3714 form, also known as the Best Chance Network Case Management Intake Form, is used to submit a referral for case management services through the South Carolina Department of Health and Environmental Control (DHE­C). It's specifically designed to help BCN staff complete referrals by providing necessary, supportive, and identifying information for the client in need of services.

How do I complete the DHEC 3714 form?

To complete the form, fill in the client's personal information in the first box, information about the referral source in the second box, and the client's test results and any additional comments that might help the case manager in the third box. Follow-up referral information, Medicaid coverage effective date, and whether a social worker contact is requested before seeing the client are also required fields. Finally, the BCN staff member receiving the referral must sign and date the form.

Who can refer clients using this form?

Referrals can be made by any physician's office or BCN referring facility. The form requires the name of the person making the referral and their contact information to be filled in, ensuring the referral can be processed smoothly.

What happens after submitting the form?

Once the form is submitted, it is received and processed by a member of the BCN staff, who then signs and dates the form. This starts the process of case management, where the referred client will be assisted based on the information provided on the form. The BCN staff may use this information to coordinate necessary services and follow-ups for the client.

How is the information from the DHEC 3714 form used?

The information provided on the form allows case managers to identify the reason for the referral and to supply the necessary support to the client. It also aids in coordinating care by providing details about follow-up referrals, Medicaid coverage, and whether additional contact is needed before service is provided.

Where should the form be sent after completion?

Once completed, the form should be faxed to the SC DHEC BCN Program Administration Line at 1-866-297-6814. This ensures that the referral is received by the BCN staff for processing.

What should I do if I need to provide additional information or update the form after it has been sent?

If there is additional information that needs to be included or an update to the form is necessary after it has been sent, contact the BCN Program directly. You may need to provide the updated information over the phone or resend the form with the new information included.

How long is the information from the DHEC 3714 form retained?

The information from the form is kept on file with various BCN and DHEC staff members, under lock with limited access, for a period of one year. After this time, the form and any copies are to be shredded, in accordance with the retention schedule.

Common mistakes

Completing the DHEC 3714 form accurately is crucial for ensuring that individuals receive the appropriate case management services through the Best Chance Network. However, it's common for people to make errors that can hinder this process. Below are some of the most frequent mistakes to be mindful of:

  1. Not providing complete personal information in the first box, such as last name, first name, or contact details. It's vital to fill in every section to ensure the BCN staff can accurately identify the client and provide the necessary support.

  2. Forgetting to include the referral source details in the second box. This includes the referring facility, the name of the person making the referral, and their contact number. This omission can lead to delays because the BCN staff might not be able to verify the referral or get additional information if needed.

  3. Omitting crucial test result information, including the diagnosis codes and dates. It's important that the test results are accurately recorded to help the case manager understand the client's needs and to support the referral process.

  4. Leaving out additional comments that could help the case manager provide better service to the client. Whether it's information about missed follow-up appointments, communication difficulties, or other relevant notes, these details are invaluable for comprehensive case management.

  5. Failing to specify the Medicaid coverage effective date if known. While it may seem minor, this information can be critical in ensuring that the referral process aligns with the client's coverage and doesn't result in unnecessary delays.

To ensure the fastest and most efficient support from the BCN, here are steps that can help avoid these common mistakes:

  • Review the form multiple times to confirm that all required information is provided and accurate.

  • Where possible, consult with the individual being referred to gather any missing information.

  • Contact the referring physician or facility if there's any uncertainty about the test results or diagnosis codes that need to be included.

  • Remember to include any additional comments or notes that could aid in the case management process.

  • Ensure the referral date is clearly written and that the BCN staff receiving the referral signs the form, as this is mandatory.

Accurately completing the DHEC 3714 form is a critical step in ensuring individuals have access to the support and services they need. By avoiding these common mistakes, it aids in streamlining the referral process, making it more efficient for everyone involved.

Documents used along the form

When working with the DHEC 3714 form, it’s important to recognize that this document doesn’t exist in isolation. Instead, it's a part of a larger paperwork ecosystem designed to ensure thorough and effective patient care and case management, particularly within networks like the Best Chance Network. Recognizing the interconnected nature of patient care documentation can provide a more comprehensive understanding of the patient's needs and medical history, ensuring they receive the best care possible.

  • Medical Records Release Form: This document is crucial as it authorizes the release of medical information from one healthcare provider to another. Given the sensitive nature of the data required for case management services, having consent to share this information between facilities ensures a seamless continuity of care. It’s indispensable for the case managers to have access to a patient's complete medical history.
  • Medicaid Insurance Coverage Form: Many of the services facilitated through the BCN program might require details of the patient's Medicaid status. This document provides verification of the patient’s insurance coverage, including the effective date of coverage, which is critical for the billing processes and for ensuring the patient can access services covered under Medicaid.
  • Specialist Referral Form: When specific tests or examinations are needed beyond the initial referral, a specialist referral form is used. This document outlines the reason for the referral, the specific specialty the patient is being referred to, and any pertinent patient information the specialist might need. It ensures that all involved healthcare providers are informed of the patient’s current health status and any diagnostic needs.
  • Follow-Up Appointment Schedule: After initial tests and consultations, keeping track of follow-up appointments is essential for continuous care. This document outlines future appointments, their purposes, and which healthcare provider or facility the patient will be seeing. It helps both the patient and healthcare providers stay organized and ensures compliance with recommended care plans.

Understanding these documents' roles and ensuring their accurate completion and timely distribution supports the overarching goal of patient-centered care. It facilitates better communication among healthcare providers, helps in the efficient management of patient cases, and ensures patients receive comprehensive and coordinated care throughout their journey within networks like the Best Chance Network.

Similar forms

The DHEC 3714 form, utilized for the Best Chance Network case management intake, shares similarities with a standard medical referral form. Both documents are essential in managing patient transitions between different healthcare services or providers. They contain critical patient information, including identification, medical diagnosis codes, referral source, and instructions for follow-up care. This essential information facilitates coordinated care, ensuring that the receiving provider or facility has the necessary background to provide appropriate treatment or services.

The HIPAA Authorization Form shares its core aim of ensuring patient privacy with the DHEC 3714 form. Both documents require meticulous handling of patient-sensitive information, albeit for different purposes. The DHEC 3714 handles the dissemination of medical data for case management, while the HIPAA Authorization Form specifically governs the release and sharing of health information in compliance with federal privacy laws. Each form plays a crucial role in protecting patient privacy while enabling necessary medical and support services.

Patient Intake Forms, commonly encountered in various healthcare settings, bear resemblance to the DHEC 3714 form in their objective to collect comprehensive patient information at the outset of care. These forms gather contact details, medical history, and the present health concern – similar to the DHEC 3714, which compiles detailed patient information and medical findings to support case management. Patient Intake Forms are the entry point into care, facilitating a structured approach to understanding the patient's needs and medical background.

Consent for Treatment Forms, while fundamentally designed to obtain patient agreement for receiving medical services, share with the DHEC 3714 form the critical feature of documenting patient interactions with healthcare providers. The DHEC 3714, though primarily a referral document, includes elements where patient consent might be inferred or required, especially regarding the handling and sharing of sensitive health information for case management and follow-up purposes.

The Emergency Contact Forms used in a variety of contexts also align with a specific component of the DHEC 3714 form. Both documents collect crucial information about whom to contact on the patient’s behalf in situations where the patient cannot make decisions independently. These contacts can be crucial in case management and coordinating care, ensuring that the patient's support network is engaged and informed.

Medical History Forms, which delve into a patient's past health issues, treatments, and outcomes, similarly to the DHEC 3714, compile critical health information to streamline patient care. While the DHEC 3714 focuses on specific referral-based data for case management, both forms serve to convey vital health information that informs decision-making in patient care planning and coordination.

Lastly, the Case Management Referral Form, specifically designed to initiate case management services, directly parallels the DHEC 3714 form's purpose. Both are instrumental in identifying the patient's need for coordinated services, outlining current health concerns, and facilitating the integration of various healthcare and support services. By providing a structured means to refer patients to specialized case management, these forms ensure that patient's care continuum is maintained without interruption.

Dos and Don'ts

Filling out the DHEC 3714 form, or the Best Chance Network Case Management Intake Form, is an important step in ensuring that individuals get the referrals they need for case management services related to breast and cervical health in South Carolina. To help you navigate this process smoothly, here are essential dos and don'ts to keep in mind:

Do:

  • Double-check the patient's information: Before sending the form, make sure all personal details are correctly filled out. This includes the patient's name, address, contact information, and especially sensitive data like the Social Security Number (SSN).
  • Clearly indicate the referral reason: Use the specific codes and dates for test results to accurately describe the reason for referral. This ensures the case is properly understood and handled by the BCN staff.
  • Provide complete referral source info: Include detailed information about the referral source and the facility making the referral. Accurate phone numbers and contact names are crucial for any follow-ups or clarification.
  • Mark the follow-up preferences: Clearly state whether you would like a social worker to contact the referring person before seeing the client. This helps tailor the approach to each client's case.

Don't:

  • Forget any essential information: Omitting information can lead to delays or complications in the referral process. Make sure every section of the form that applies to the patient’s situation is filled out.
  • Use unclear handwriting: If filling out the form by hand, write legibly to prevent any misunderstandings or errors in processing the referral.
  • Disregard the follow-up section: Even if it seems like a minor detail, filling out the follow-up section with the name of the facility, phone number, and appointment details is important for ensuring continuous care.
  • Send without reviewing: Always review the form before sending it to catch any mistakes or incomplete sections. This step is crucial to prevent any processing delays.

By following these guidelines, you can help ensure the form is filled out correctly and efficiently, facilitating timely and appropriate care for the patient through the Best Chance Network.

Misconceptions

Many people have misunderstandings about the DHEC 3714 form, also known as the Best Chance Network Case Management Intake Form. Here are four common misconceptions clarified:

  • Its purpose is only for breast cancer screenings: Though the form includes significant emphasis on breast and cervical cancer screenings, including mammograms and Pap smears, it is actually used for broader case management services. These services identify the reason for referral and supply supportive and identifying information necessary for effective follow-up and care coordination.
  • It is only applicable to women: While it's true that the Best Chance Network primarily targets diseases that are significant threats to women's health, such as breast and cervical cancer, the form and the program behind it acknowledge the need for disease prevention in a broader sense. Hence, the outreach, while focused, encompasses a larger perspective on patient care and referral for both women and men in specific contexts.
  • Referrals are exclusive to Medicaid recipients: One might assume from its detailed intake process that the form is tailored exclusively for those covered under Medicaid. However, while Medicaid coverage status is indeed an important piece of information for facilitating access to certain services, referrals can be made for individuals outside of this system. The program aims to increase access to care for underserved populations, regardless of their insurance status.
  • It replaces the need for direct communication with healthcare providers: Filling out and faxing the DHEC 3714 is an essential step in the referral process but doesn't eliminate the need for direct communication between referring and receiving healthcare professionals. The form serves as a structured means to share critical patient information but is part of a larger process that includes verbal discussions and coordination among healthcare providers to ensure the continuity and quality of patient care.

Understanding these aspects of the DHEC 3714 form is crucial for healthcare providers when making referrals and ensuring that patients receive the appropriate care and support they need through the Best Chance Network and associated services.

Key takeaways

Filling out and using the DHEC 3714 form, known as the Best Chance Network Case Management Intake Form, is integral for facilitating cancer screenings and follow-up care in South Carolina. Here are seven key takeaways to ensure its effective use:

  • Ensure that all identifying data at the top of the form is completed fully. This information helps in accurately identifying the patient for case management services, preventing any delays in care.
  • Correctly fill out the referral source section, including the referring facility and the contact details of the person making the referral. This enables efficient communication between the Best Chance Network (BCN) staff and the referrer.
  • When you come to the test results section, carefully circle the number next to the appropriate diagnosis and provide the date the test was completed. Accurate test results are crucial for the BCN staff to determine the needed follow-up services.
  • In the comments box, add any relevant additional information that could assist the case manager in providing support to the client. This could include notes about missed appointments or the patient's refusal of the referral.
  • For the follow-up referral section, it's important to detail the name of the facility and its phone number, along with the reason for the follow-up and the appointment date. Timely and accurate follow-up can significantly affect patient outcomes.
  • If known, include the Medicaid Coverage Effective Date. This information helps the BCN staff in ensuring the patient receives the necessary financial support for services.
  • Finally, it's mandatory for the form to be signed by the BCN staff member who processes the referral, and the date received should be clearly indicated. This step confirms the referral's acceptance and initiates case management.

The DHEC 3714 form plays a vital role in connecting patients in South Carolina to essential cancer screening and follow-up care. By following these guidelines, healthcare providers can effectively liaise with the BCN program, ensuring timely and appropriate care for their patients.

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