What is the DHEC 3714 form used for?
The DHEC 3714 form, also known as the Best Chance Network Case Management Intake Form, is used to submit a referral for case management services through the South Carolina Department of Health and Environmental Control (DHEC). It's specifically designed to help BCN staff complete referrals by providing necessary, supportive, and identifying information for the client in need of services.
How do I complete the DHEC 3714 form?
To complete the form, fill in the client's personal information in the first box, information about the referral source in the second box, and the client's test results and any additional comments that might help the case manager in the third box. Follow-up referral information, Medicaid coverage effective date, and whether a social worker contact is requested before seeing the client are also required fields. Finally, the BCN staff member receiving the referral must sign and date the form.
Who can refer clients using this form?
Referrals can be made by any physician's office or BCN referring facility. The form requires the name of the person making the referral and their contact information to be filled in, ensuring the referral can be processed smoothly.
What happens after submitting the form?
Once the form is submitted, it is received and processed by a member of the BCN staff, who then signs and dates the form. This starts the process of case management, where the referred client will be assisted based on the information provided on the form. The BCN staff may use this information to coordinate necessary services and follow-ups for the client.
How is the information from the DHEC 3714 form used?
The information provided on the form allows case managers to identify the reason for the referral and to supply the necessary support to the client. It also aids in coordinating care by providing details about follow-up referrals, Medicaid coverage, and whether additional contact is needed before service is provided.
Where should the form be sent after completion?
Once completed, the form should be faxed to the SC DHEC BCN Program Administration Line at 1-866-297-6814. This ensures that the referral is received by the BCN staff for processing.
What should I do if I need to provide additional information or update the form after it has been sent?
If there is additional information that needs to be included or an update to the form is necessary after it has been sent, contact the BCN Program directly. You may need to provide the updated information over the phone or resend the form with the new information included.
How long is the information from the DHEC 3714 form retained?
The information from the form is kept on file with various BCN and DHEC staff members, under lock with limited access, for a period of one year. After this time, the form and any copies are to be shredded, in accordance with the retention schedule.